Privacy policy

Through this Privacy Policy, the user is informed in a clear, precise and concise way. If the user accepts it, he will give us his consent in a free, informed, specific and unequivocal way so that IUNI can treat his personal data, according to the Regulation (EU) 2016/679 related to the protection of the physical persons, by means of the treatment of his personal data and his free circulation (RGPD) and the Organic Law 3/2018, of December 5th, of Protection of Personal Data and guarantee of the digital rights (LOPDGDD) (European and national legislation in force about data protection).

Who is responsible for the data processing?

• Responsible: Cecoagro Central de Compras, S.L.
• NIF: B27284546
• Website: www.avantispet.com
• Registered office: Lugar de Uriz, Ctra N.VI km 518 27373 Begonte, Lugo, Spain
• Contact email: ana.barreiro@cecoagro.com
• Contact phone number: +34 982 390 052

What information do we collect and process from the user through the website?

Through the contact form:

On our website you will find the option to write to us to clarify any doubts you may have regarding the operation of our services or anything else you need. To answer, we will contact you via email or phone number, if you have indicated so.

Through our corporate email:

Through our email ana.barreiro@cecoagro.com you can write to us and/or request the information you consider necessary to clarify the doubts related to our services.

In the case that the user provides us with third party data, he will assume the responsibility of having previously informed him and having his consent to do so, in accordance with article 14 of the RGPD.

For what purpose do we process the user’s personal data?

Cecoagro Central de Compras, S.L. processes personal data for the purposes set out below, depending on the reason for which they have been provided:

• To carry out the provision of the contracted services, the maintenance of the contractual relationship and the follow-up of the same.
• Contact, process, manage and respond to the request, application, incidence or consultation of the user (either via email, contact form or phone).
• Manage, where appropriate, the sending of commercial communications on products and services provided by Cecoagro Central de Compras, S.L. by electronic and/or conventional means.
• Make, if necessary, a profile of the user to offer him the products and services related to Cecoagro Central de Compras, S.L., according to their interests.

What is the legitimacy of the processing of the user’s data?

The legal basis for the processing of your personal data for the purposes set out in the previous section: a), b) and c) is the performance of the corresponding service, and it is an imperative obligation to do so.

The legal basis for the processing of personal data for purposes d) and e) is the consent given by the user expressly.

How long will the user’s personal data be processed?

• Data for customer relationship management and billing and collection of services will be kept for the entire duration of the contract. Once this relationship has ended, if applicable, the data may be kept for the time required by the applicable legislation and until any liabilities arising from the contract expire.
• The data for the management of queries and requests will be kept for the time necessary to respond to them, and where appropriate, until the person concerned requests the withdrawal of his consent to send him information related to his query.
• The data for sending commercial communications and the elaboration of commercial profiles of our products or services will be kept as long as the user does not revoke his consent.

To which recipients will the user’s personal data be communicated?

As a general rule, your data will not be passed on to third parties unless there is a legal obligation or it is necessary to carry out the service. With this in mind:

• The user’s personal data could be communicated to the financial entities through which the management of collections and payments is articulated.
• They may also be communicated to the competent public administrations in the cases provided for by law.
• If necessary, they will also be communicated to the Treatment Managers of Cecoagro Central de Compras, S.L., for the correct provision of the service.

What are the user’s rights?

Any user who provides Cecoagro Central de Compras, S.L. with his personal data may exercise the following rights:

• Access, rectification, opposition, suppression, portability, and limitation of treatment, as well as rejecting the automated treatment of personal data collected by Cecoagro Central de Compras, S.L.
• In turn, every user will have the right to withdraw the consent he or she has given at any time.

These rights may be exercised free of charge by the user, making reference to the request specified in the application through the contact details:

• Responsible: Cecoagro Central de Compras, S.L.
• Registered office: Lugar de Uriz, Ctra N.VI km 518 27373 Begonte, Lugo, Spain
• Contact email: ana.barreiro@cecoagro.com
• Cecoagro Central de Compras S. L. reminds the user that he has the right to file a complaint with the relevant control authority, whenever he considers that his rights have been violated. The competent authority in Spain is the Spanish Data Protection Agency (www.aepd.es).

How are commercial and promotional communications revoked?

The user has the right to revoke his consent given at any time for the sending of commercial communications, simply by notifying Cecoagro Central de Compras, S.L., and informing him that he no longer wishes to receive commercial communications. To do so, the user may revoke his consent by referring to his request through the contact details at the top of this page.

What security measures are in place?

Cecoagro Central de Compras, S.L. undertakes to comply with the obligation of secrecy of personal data and its duty to safeguard them, treating the user’s personal data at all times in an absolutely confidential manner, adopting for this purpose the necessary technical and organizational measures to guarantee the security of your data and to avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.

Social Media Policy

Cecoagro Central de Compras, S.L. has a corporate profile on LinkedIn’s social networks.

Therefore, Cecoagro Central de Compras, S.L. is the “Responsible for the treatment of your data” by virtue of the existence of such profiles in social networks and the fact that you follow us and by virtue of this we can also follow you.

The above means that if you decide to join our corporate profile as a follower or by giving a “Like” to our content or profile, you accept this policy, where we explain your rights and how we use your data.

As the person responsible for the processing of your data, we guarantee the confidentiality of the processing and the fulfillment of your rights, always under the effects of the current regulations on data protection.

On the other hand, we inform you that we will use these social networks to announce the news or relevant information related to the services we offer, or on topics that we consider to be of your interest. Using the functionalities of these platforms, it is possible that you receive news with this type of information on your wall or in your profile.

However, we also inform you that there is no link between Cecoagro Central de Compras, S.L. and said platforms or social networks, so you will accept their use policy and conditions once you access them and/or validate their notices and terms and conditions in the registration procedure. Cecoagro Central de Compras, S.L. will not be responsible for the use or treatment of your data that is done outside the strict relationship and provision of services indicated in this policy.

Changes in the privacy policy

Cecoagro Central de Compras, S.L. may modify its Privacy Policy in accordance with the legislation applicable at any time. In any case, any modification of the Privacy Policy will be duly notified to the user so that he or she is informed of the changes made in the treatment of his or her personal data and, if the applicable regulations so require, the user can give his or her consent.